Privacy statement


1. Basic information
We are glad that you are visiting our website and thank you for your interest. Herewith we inform you of the handling of your personal data whilst using our offers on the internet, our website and our online shops. The following information also relates to use of our offerings with mobile devices, such as smartphones and tablets. Personal related data refers to all data with which you can be personally identified or makes you identifiable, for example your IP address or credit card number.
This privacy statement explains the legal base and the purpose why it is done. We would like to inform you of your rights regarding the usage of your personal data. Please contact us should you have any questions regarding the use of your personal data.
For security reasons and the protection of transmission of personal data and other confidential contents (such as orders or enquiries to those responsible) this on-line offer uses an SSL/TLS encryption. You can recognise the encrypted connection by means of the string "https://" and the lock symbol in your browser line.


2. Who we are (Responsible party for data protection)
GC Großhandels Contor GmbH 
Altenwall 6 
28195 Bremen 
Representative Managing Directors: 
Thomas Werner, André Wedemeyer, Uwe Niederprüm
Phone: +49 (0)421 2029-0 
Service provider in terms of tele media law and the party responsible in terms of the data protection law for
Contact details of the company data protection representative:
GC Großhandels Contor GmbH
Data protection representative
Altenwall 6 
28195 Bremen 


3. Visiting the website
Visiting our website automatically leads to the anonymous recording of the following data on our server:

  • IP address,
  • Date/time,
  • Time zone of the access,
  • Access status,
  • Access mode,
  • Protocol type,
  • Name and size of the retrieved data,
  • Original website,
  • Web browser used,
  • Type and number of the requested pages on our website.

The above-mentioned, non-personal information automatically gets removed by the usual function of our internet service. There is no compilation of usage data from the visit to our websites obtained through the personal data entered in the registration mask. For us, there is no direct personal reference to user data.
We use the above-mentioned data for the purpose of troubleshooting, to generate statistics and to measure the activities on our website with the goal of increasing the effectiveness of our offering to you. At the same time a legitimate interest exists, that data processing according to Article 6, Paragraph 1, Sentence 1, Letter f, GDPR is justified.
Our IT administrator has exclusive access to the data for the above- mentioned internal purposes.
We collect the above-mentioned data only for the period of use; when the usage is ended, the data shall be immediately, no later than after seven days, be deleted.
We receive information by means of cookies and web analysis services as soon as your web browser opens our pages.  This identifier supports various service functions of our website and automatically gets transferred via your web browser onto the hard drive of your computer or other mobile devices. You can avoid this function by selecting the appropriate settings on your browser. In this case, a personalised service is not available. Nevertheless, also in such circumstances it can lead to the transfer of your anonymous IP address in the USA.  More information on cookies used by us and web analysis tools are available to you under the heading “Use of cookies and web analysis services”.

4. Use of the contact option on
You have the possibility to contact us by telephone or email.
The collection, processing and use of your personal data, that you enter in the contact, are based upon the statuary provisions and according to this privacy statement.
We need you email address to process your request. You may on a voluntary basis provide us with additional data, such as your name and postal address. The contact is at all times voluntary. We collect, save and use of your data for the purpose of your requested contact to us, according to Article 6, Paragraph 1, Letter b, GDPR. Our employees forward your enquiry to the responsible department to have it answered. Your data is saved for the purpose of your requested contact. Should you require no further contact with us, you can communicate this to us directly. Your data will then immediately be anonymised and only used for statistical purposes.
Should you want to receive further information, respectively a specific system-/product proposal, we will collect further personal data, as long as you provide it to us on a voluntary basis.

Storage period
We delete your personal data according to the following criteria:
Should you require a return call, a consultation or referral to a specialised artisan, we will delete your data latest with the expiry of the legal storage time (§ 147, Paragraph 3 AO) i.e. after 10 years, commencing with the end of the last date of purchase.
Provided that you gave us a consent without a time limit, we save your data until revocation of the consent or until the contract expiry date.

Availability of your data
All details on is voluntary.  We only call up the data that is required to carry out your requested service. You can voluntary issue us with any data over and beyond this.

Issued declaration of consent
When you have given us consent for example to receive the newsletter, then the following applies: We send you information on current offers and campaigns via email. You can activate the consent by clicking on the relevant check box. The consent includes all the explanations for this purpose. You are free to decide yourself.  You may at any time retrieve the consent given and revoke it for the future. To do this, simply click on the link in our electronic message or send an email to:

Third country transmission / automated decision or profiling
We do not transfer your data to locations outside of the EU. On our websites no automatic decisions (such as through artificial intelligence) or profiling takes place.


Your rights

You have the right to require the immediate rectification of respective incorrect or incomplete personal data.

You can require that we immediately delete your respective personal data. We are obliged to immediately delete your personal data, provided that one of the following conditions applies:

  • Your personal data is no more required for the purpose for which it was collected or other ways of processing it.
  • You revoke your given consent and   no legal basis exists not to process it.
  • You appeal (see below) against the processing.
  • Your personal data is unlawfully processed.
  • The deletion of your personal data is a legal obligation for us in accordance with Union law or the law of the member states.
  • We collected the personal data on the basis of the consent of a child.

Processing limitations:

You have the right to require the limitation of the processing if one of the following conditions are met:

  • You contest the correctness of the personal data.
  • The processing of the data is unlawful, and you refuse the deletion of the personal data and instead require the limitation of the use of the personal data.
  • We no longer require the personal data for the purpose of processing, but you require the data for assertion, exertion or to defend legal claims; or
  • You have appealed against the processing (see below) and it has not yet been decided whether our legitimate reasons prevail.


You have the right, on grounds of your particular situation, at any time to appeal against the processing of your personal data, on the basis of one of the following:

  • The processing of your personal data by us is necessary for the performance of a task, carried out in the public interest or in the exercise of official authority, vested in us; or
  • The processing is required for the safeguard of our legitimate interest or that of a third party, unless your interests and fundamental rights prevail, that require the protection of your personal data.

You also have the right to appeal against the processing of supported profiling. Should we process your personal data, in order to engage in direct advertising, you have the right at any time to appeal against the processing of your personal data for such purposes. This also applies to profiling, insofar as it is in connection with direct advertising.
Moreover, you have the right, on grounds of your particular situation, to appeal against the processing of your respective personal data, that we carry out for scientific or historical research or statistical purposes, unless the processing is necessary to fulfil a task in the public interest.

Right to appeal at the supervisory authority:

Should you be of the opinion that the processing of your personal data is in breach of the existing law, then you have the right to appeal at a supervisory authority, in particular in your place of residence or your workplace or the place of the alleged infringement. In the event of doubt, you can contact the responsible Bremen authority for data protection and freedom of information
Arndtstraße 1 27570 Bremerhaven, Tel.: +49 421 3612010 or +49 471 5962010, Fax: +49 421 49618495
In addition to exercising this right, other administrative or legal remedies remain without prejudice.


Use of Adobe Analytics 

 We use the web analytics service Adobe Analytics in our online offering after consent has been granted. This service is offered in the EU, the EEA and Switzerland by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland, and in the USA by Adobe Inc, Adobe 345 Park Avenue, San Jose, CA 95110-2704, USA ("Adobe"). We have concluded an order processing agreement with this provider. Adobe Analytics uses cookies that are stored on your computer and enable an analysis of the use of our online offer. We use Adobe Analytics in our online offering exclusively with so-called privacy-friendly default settings: These are the activation of the settings "Before Geo-Lookup: Replace visitor's last IP octet with 0" and "Obfuscate IP-Removed". The "Before Geo-Lookup: Replace visitor's last IP octet with 0" setting anonymizes the IP address before geo-location by replacing the last octet of the IP address with zeros. The "Obfuscate IP -Removed" setting causes the real IP address to be replaced with a generic IP address. This anonymization of your IP address excludes a direct personal reference. In addition, we only transmit your pseudonymized customer number to Adobe. Adobe cannot trace which natural person is involved. We use the customer number exclusively internally to process your order (Art. 6 (1) (b) GDPR) and to carry out process optimizations (Art. 6 (1) (f) GDPR). The information generated by the cookie about your use of our online services (including your shortened/anonymized IP address) is transmitted to an Adobe server in Ireland and stored there. A transfer to the USA cannot be ruled out (see also the section "Do we use third-party cookies?" in our privacy policy). In this way, Adobe evaluates the use of our online offering in order to create statistical reports for us on the activities in our online offering and to provide us with other services associated with the use. We only use the cookies from Adobe Analytics if you have given your consent to this via our cookie consent banner (Art. 6 para. 1 letter a GDPR). A further legal basis for the processing of the anonymized IP address is our legitimate interest in improving the usability of our online offer, insofar as no conflicting interest is apparent to us and no objection exists (Art. 6 (1) (f) GDPR). You can revoke your consent to the processing of your data with Adobe Analytics once granted via our Cookie Consent banner at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Further information on revoking consent can be found in this privacy policy in the section "Your rights". If you have deactivated the Adobe cookies, not all functions of our website may be fully available to you for use.

More information on how Adobe Analytics handles user data can be found in Adobe's privacy policy: respectively at:


Integration of YouTube videos

We have integrated YouTube videos into our online offer so that YouTube videos can be played directly on our pages. The "extended data protection mode" applies here, so that YouTube only collects data about you if you consent. The transfer of your data to YouTube thus only takes place with the granting of your consent (Art. 6 para. 1 letter a GDPR). YouTube is a service offered in the EU, EEA and Switzerland by Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland, and in the USA by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We have integrated the Youtube videos into our site in such a way that an enhanced data protection mode applies (so-called privacy-enhanced mode). Calling up one of our pages on which Youtube videos are located, as well as clicking on these videos, does not yet result in your data being transmitted to Google. Before this happens, you will be asked to give your consent. For this purpose, we have provided a corresponding cookie banner for consent (Cookie Banner). If you have given this consent or call up a video directly on YouTube (e.g. in our YouTube channel), your data may be transferred to a Google server in the USA and stored there. In this way, Google evaluates your use of our video offering on YouTube in order to compile anonymized reports on video views for us and to provide us with other services related to video use. 

 For more information on data protection at the Google service "YouTube", please refer to the provider's privacy policy at: